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Providing On-Site Technical Support for the central New Hampshire area.


Rates


 


Pricing rates are subject to change.
  The changes and effective date will be announced on this Web Site at least one week before they go into effect.  Any jobs already scheduled would not be affected by the change.

For home PC users, payment is due at completion of service by cash or check.
For small business,
payment is due at completion of your first service by cash or check, and thereafter, you have a Net 10 day option.

On any service work done, where it is determined that the problem is the result of user error, user oversight, etc. labor is chargeable in accordance with the standard rates.
 

(Standard Rates)    (For zone definition, refer to the Service Area map.)

Labor is in one half hour increments.  Labor over 20 minutes defaults to the next half hour,
and Labor under 20 minutes would be discarded.
(i.e.: 50 to 60 minutes shall be considered as 1 hour of labor as would 60 to 79 minutes.)

Work done On-Site:

Basic On-Site service charge: Zone 1 $25.00 Includes the first half hour.
Zone 2 $30.00 Includes the first half hour.
Zone 3 $35.00 Includes the first half hour.
 
plus Each additional half hour of labor: $20.00

On some of the more complex jobs that may take several hours, or require procuring special materials,
it may be more convenient for you to have us pick up the pc, work on it at our location, and then return it to you when finished.

Work done at our shop:  (we pick-up, we deliver)

Pick-Up charge: Zone 1 $12.50 Includes system breakdown.
Zone 2 $15.00 Includes system breakdown.
Zone 3 $17.50 Includes system breakdown.
 
plus Each half hour of labor: $20.00
 
Delivery charge: Zone 1 $12.50 Includes system setup.
Zone 2 $15.00 Includes system setup.
Zone 3 $17.50 Includes system setup.

 


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Authored by Norman L. Riel.
Copyright © 2001 - 2002  Riel Technical Support.  All rights reserved.
Revised: September 05, 2002